Stormwater Services

The following is a list of services currently provided by the Stormwater Utility.  These services will be expanded once the Utility is fully operational. New/future services are shown below the list of current services.

Administrative Services

  1. Develop and implement activities to comply with the National Pollutant Discharge Elimination System (NPDES) municipal stormwater permit including the six minimum measures and annual reporting requirements:
    1. Public education and outreach;
    2. Public involvement and participation;
    3. Illicit discharge detection and elimination;
    4. Construction site stormwater runoff control;
    5. Post-construction stormwater management in new development and redevelopment; and
    6. Pollution prevention/good housekeeping for municipal operations.
  2. Participate in the Bolin Creek Watershed Restoration Team efforts to remove Bolin Creek from the Impaired Waters List.
  3. Track and implement provisions under the Jordan Lake Rules, including annual reporting requirements.
  4. Prepare and administer stormwater-related professional and engineering services contracts.
  5. Maintain stormwater regulatory and infrastructure data systems.

Infrastructure Services

  1. Sweep streets routinely to remove pollutants and debris.
  2. Maintain and repair stormwater system infrastructure.

Planning Services

  1. Review development projects involving stormwater management during all stages of development.
  2. Review and update stormwater related provisions in the Town's Land Use Ordinance

Field Services

  1. Perform field classification of streams; identify and map breakpoints between perennial, intermittent and ephemeral streams; update and maintain mapping; and assist the Zoning staff and development applicants with stream inquiries.
  2. Inspect public and private stormwater facilities.
  3. Conduct annual benthic monitoring.
  4. Cooperate with Chapel Hill and USGS to monitor stream flow

Community Services

  1. Respond to stormwater-related citizen inquiries and requests for assistance.
  2. Provide technical and staff support to the Stormwater Advisory Commission. 
  3. Participate in the Clean Water Education Partnership

The following is a list of new services to be considered once the Stormwater Utility is fully funded and operational.

  1. Expand activities for the services listed above.
  2. Update the Town’s Stormwater Management Plan.
  3. Prepare an annual stormwater report.
  4. Manage and update stormwater billing data; respond to customer inquiries regarding fees, impervious surface data, billing, procedures, etc.  Coordinate billing and revenue collection with Orange County.
  5. Develop and administer capital improvement projects, including stormwater retrofits and stream repair and restoration projects.
  6. Investigate green infrastructure opportunities.
  7. Identify and pursue grant opportunities to provide supplemental funding for stormwater mitigation, stream repair and restoration, and drainage/infrastructure improvement projects.
  8. Investigate an update to the Town's Drainage Policy and creation of a Drainage Assistance Program
  9. Expand on community education and outreach efforts